Premium Account refunds
Achieve the target. Check your eligibility.
Refunds follow the selected Premium Account’s terms. Review the full conditions before you subscribe.
Your refund checklist
A clear route to an eligibility review.
- Check your Premium Account.
Read the selected account’s fee, virtual capital, target and refund conditions before subscribing. Eligibility is plan-specific.
- Achieve the eligible target.
Meet the account’s target while satisfying all applicable trading and evaluation rules. Reaching a displayed target alone does not establish refund approval.
- Ask for an eligibility review.
Use in-app support to confirm the request procedure. Keep your account details, payment reference and target-completion record ready; never send your password.
- Receive the review outcome.
The applicable plan terms determine the refundable amount, exclusions, payment method and processing time. Confirm these with support before paying.